by Jennifer Anderson | Sep 15, 2015 | Communication
When it comes to communication, I think people feel like they are better communicators than they really are. Have you ever found yourself in a situation where you feel like you communicated something really well and yet the receiving party seemed to just not get it?...
by Jennifer Anderson | Sep 9, 2015 | Communication
Recently I was discussing some challenging behavior with someone and realized that the person was not engaged in the conversation. When I first called them to discuss the situation, I asked if now was a good time to talk for a couple minutes. I’m a firm believer in...
